Terms and conditions

General terms and conditions

Please read the following terms and conditions before using the Magniberg website. Henceforth, Magniberg may be referred to as “us”, “we” and “the website”. By accessing, as well as, using the website, you agree to these terms and conditions. Magniberg reserves the right to alter, and/or modify these terms and conditions at any time. It’s the user´s responsibility to keep themselves updated with eventual changes. The date of this update can be found in the final section of these terms and conditions.

Magniberg reserves the rights to change the prices, and/or the delivery costs shown on the website. By placing an order on the website, you are making an offer towards us to purchase the items you have selected under these terms and conditions. We may or may not accept your offer, at our discretion. If any pricing errors occur, we reserve the right to cancel any order that has been sold at an incorrect price.

Privacy

Please see Magniberg´s separate Privacy policy.

Cookies

Magniberg’s website uses cookies in order to improve the quality of your experience when browsing and using the website. You may disable cookies in your browser settings. If you choose to have your browser refuse cookies, the experience of some of the services, on the website, may be significantly diminished.

Disclaimer

Magniberg will make our best efforts to describe the products, in text and image, as accurate as possible. However, any such information may contain errors, and/or be incorrect. Please note that due to the settings, and/or capabilities of your display; the colours shown on the website can differ from their actual colour. Magniberg cannot be held responsible for any such discrepancies.

First-time order policy

For security purposes, Magniberg reserves the right to ship first-time orders to the cardholder´s verified billing address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

Exchanges, return and refunds

If you wish to exchange or return your purchase, you may request to do so within 14 days of the delivery date of your order. Magniberg products must be returned in perfect condition. Products cannot have been used, worn and/or washed. Please make sure all of the products are returned exactly as you received them. This indicates that the products must be in original packing with the seal and label fully intact. Magniberg will only accept return items that are in this pristine condition. Magniberg will not compensate for any return packages lost in shipping. Any shipping charges that may incur, when returning the products, are the customer´s responsibility.

To make a return:

1. Send us an email at customercare@magniberg.com with your order number, and what styles you are returning. When returning a product, the return slip that comes with the shipment needs to be completed and enclosed together with the returned products.

2. Send returns/exchanges to the following address:

KVADRAT att: Magniberg
Lundbergsvej 10
DK-8400 Ebeltoft
Denmark

3. Magniberg will refund the full amount of the returned products within 30 business days after receiving the items. All refunds will be applied to the original credit card that was used for the purchase. Any additional duties, taxes and/or charges you may have incurred will not be refunded by Magniberg.

Warranty

There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.

Complaints regarding errors and defects must be reported to Magniberg in a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives right to warranty if the items are handled improperly or unusually.

Magniberg covers return costs to a reasonable extent.

When returning, please contact us at:

KVADRAT A/S
Lundbergsvej 10
8400 Ebeltoft
Phone: +4589531866

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

Limitation of liability

Magniberg will not be liable to you, and/or any person, for any losses and/or damages of any kind. These instants may arise from an unauthorized use of the website and/or the use of any information contained within it. Magniberg cannot guarantee problem-free, and/or secure access to the website. We reserve the right to withdraw, and/or amend the service we provide to you, on the website, at any time without notification.

Force majeure

In the case of an event that lies outside of Magniberg´s control; including but not limited to civil war, revolution, riots, natural disasters, fire, flood, earthquake, strike, or similar events (“Force Majeure”); Magniberg shall be excused from any of its obligations and reserves the right to cancel, and/or not fulfill the contract that has been established between Magniberg and the customer.

Intellectual property rights

Any information posted by Magniberg on the website, is the property and rights of Magniberg. The information may not be copied, downloaded or used in any other manner. All items for sale, on this website, are for personal and/or non-commercial use only. All logos, designs, graphics, photos, icons, texts, images and data provided on the website are owned and/or licensed by Magniberg.

Governing Law

These Terms and Conditions are governed by the laws of Sweden. Any disputes concerning these Terms and Conditions shall be determined by Swedish court.